FAQs

Frequently Asked Questions

Got Questions? We’ve Got Answers!

Explore our Frequently Asked Questions to learn more about Mcool Electro Engineering Services Limited.

Mcool Electro offers air conditioning installation, A/C servicing and repairs, ventilation system design and installation, electrical works, and general HVAC engineering services across Nairobi and Kenya.
Yes, Mcool Electro is a fully licensed and certified A/C contractor based in Nairobi, providing professional HVAC solutions for homes, businesses, hospitals, and institutions.
The cost varies depending on the type and size of the unit, installation complexity, and building structure. Contact us for a free site survey and accurate quote.
Yes, we provide fast and reliable emergency A/C repair services. Our technicians are available on-call to handle urgent issues with minimal downtime.

We recommend servicing your A/C at least twice a year—before and after peak usage seasons—to maintain efficiency and prevent breakdowns.

Absolutely. We specialize in designing and installing hospital-grade ventilation systems that comply with healthcare standards for infection control and air purity.

Yes, Mcool Electro offers free on-site assessments within Nairobi and surrounding areas to evaluate your needs and recommend the best solutions.

We serve Nairobi, Kiambu, Machakos, Mombasa, Kisumu, Eldoret, and other major towns across Kenya.

We install and service top A/C brands like Daikin, LG, Samsung, Hisense, Carrier, Midea, and Gree—ensuring durability and efficiency.
Yes, we provide A/C installation, servicing, and repairs for homes, apartments, and residential complexes throughout Nairobi and Kenya.

Yes, Mcool Electro offers scalable A/C solutions for offices, hotels, restaurants, malls, and other commercial spaces.
Yes, we offer flexible A/C maintenance contracts for both residential and commercial clients to keep your systems running efficiently all year round.
If your A/C isn’t cooling, making strange noises, leaking water, or consuming too much power, it likely needs professional repair.
Our commitment to quality, prompt service, expert technicians, energy-efficient solutions, and customer satisfaction makes us a top-rated A/C company in Nairobi.

Yes, we install exhaust fans, ductwork, and odor-control ventilation systems for public, commercial, and residential washrooms.

Yes, all our HVAC and engineering work complies with KEBS and county building regulations for safety, durability, and efficiency.
A typical split A/C unit can be installed within 3–5 hours. However, timelines may vary based on the project's complexity and site conditions.
Yes, you can send us your request and project details via our website or WhatsApp, and we'll send you a detailed quotation promptly.
Yes, all our products come with manufacturer warranties, and we also offer service warranties for our installation and repair work.

You can reach us via phone, email, WhatsApp, or through our website contact form. We’re happy to assist with all your HVAC and ventilation needs.
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